Wednesday 20 January 2016

Brightest idea ever: A.I. light bulbs


The best place for Siri isn't your iPhone. It's the nearest lamp.

The smartphone we all carry every day is arguably the most important invention of all time.

It has enabled 2 billion people to gain instant access to artificial intelligence, as well as hundreds of Libraries of Congress worth of information. The processing power of the smartphone dwarfs 1990s-era supercomputers and has turned instant communication through voice, text, photos and video into an everyday banality.

What's the next invention that will change the world like the smartphone has?

I believe it will be the artificially intelligent light bulb.

Predicting the smartphone

It should have been possible in 1994 to predict the smartphone.

In 1994, the graphical Web existed. There were personal digital assistants, mobile phones and wireless data. We should have known these would converge into the smartphone.
ibmsimon

In the 1990s, we should have recognized that the IBM Simon represented the future of consumer tech.

In fact, there already was a "smartphone" by then. At a Comdex show -- the CES of that era -- IBM demonstrated a prototype device code-named "Angler," then made it commercially available two years later as the IBM Simon. It was the first cellphone with email, a "word processor," an address book, a calculator, maps, stock prices and news. Crucially for it's time, but hilariously for us now looking back, the IBM Simon could send faxes. Amazingly, the Simon didn't have a physical keyboard but an on-screen keyboard, plus a stylus. It also cost pretty much what an iPhone costs today.

IBM Simon was purchased by just a small number of early adopters and made little impact. But we should have realized that it was a first glimpse at a device category that would completely change human culture. It was unimportant as a product, but massively important as an idea.

For lack of a better term, Moore's Law, or the inevitable improvement in computer-related devices as a function of the cost, makes rare machines ubiquitous and expensive computers cheap. We knew that processing power, screen quality, memory chips and all the rest would become fast enough and cheap enough for mobile use.

We should have known enough about human nature to realize that high-quality smartphones would be extremely desirable, and that they'd become cheap enough for most people to own.

In hindsight, the smartphone was a technology of perfect inevitability that we should have predicted.

The A.I. connected light bulb is the next world-changing device we should be predicting, if you think about it. So let's think about it.

The technology already exists

Sony last week launched a connected light bulb that contains everything needed for the ever-present A.I. appliance of the future.

Sony's Multifunctional Light offers a glimpse of the future of A.I. appliances that live in light bulb sockets.

Sony's Multifunctional Light works like other smart lights. Brightness is automated or can be controlled with a smartphone, thanks to the LED lights, built-in Wi-Fi and a dedicated app. That's all pretty standard for a smart bulb.

But the Sony bulb also sports a motion-detector, a brightness meter, temperature and humidity sensors, an infrared sensor and a memory card slot.

Oh, and it has a built-in speaker and microphone.

The sensors are designed for improved automation. For example, you could set the light to turn on by itself, but only at night and when humans are present -- the light sensor and motion detector would be able to tell.

Theoretically, however, the presence of speaker, microphone and Wi-Fi connections means it's already capable of serving as a way to communicate with the Amazon Echo's Alexa, Apple's Siri, Google's Google Now, Microsoft's Cortana or any other virtual assistant. Actually enabling access to existing virtual assistants would require minor software and network changes.

Sony apparently intends the speaker and microphone to serve as a speakerphone for smartphones and an intercom system for the house.

No, the revolution hasn't started yet. Sony's Multifunctional Light ships later this year in Japan only. Even then, it probably won't communicate with a virtual assistant right off the bat.

But as with the trend lines, the Multifunctional Light serves as a proof of concept that light bulbs can be fitted with speakers and microphones and connect via the Internet to remote servers, as the Amazon Echo does.

I see the Sony Multifunctional Light as the IBM Simon of the coming virtual assistant appliance revolution. It's rudimentary and limited by comparison to what's coming, and it probably won't succeed commercially.

What's needed is for more such light bulbs to come on the market, and for these to openly support virtual assistants -- and for Amazon, Apple, Google and Microsoft to support these products as extensions of their own virtual assistant products.

Homes are already wired for it

Smart devices need electricity and will continue to need it well into the foreseeable future.

Homes are already wired for electricity, and this electrical power is delivered to two categories of receptacle: electrical outlets and light bulb sockets.

Because light bulbs are located in places where they will shine light on human activity, they tend to be easily accessible, in spots where people live their lives. While the electrical outlet might be behind the couch, the lamp that's plugged into the outlet sits right next to the couch, where you could easily talk to and through it. The same goes for other lamps, built-in ceiling lights, garage lights, bathroom lights -- they're distributed in every room and within speaking and hearing distance.

Smart bulbs, which will also have Wi-Fi, need only speakers and microphones to make them extensions of our virtual assistants. By plugging these appliances into light sockets, rather than wall outlets, they become invisible, "wireless" and centrally and conveniently located.

Amazon's Echo shows the power of the virtual assistant appliance

There are two kinds of people: Those who own an Amazon Echo and are living in the future, and those who don't have it and therefore don't get it.

In 1994, the tiny minority of cellphone owners couldn't imagine life without one, while the majority thought it was a trivial fad. In 2004, the few people who owned smartphones couldn't imagine living without one, while most people believed "dumb" feature phones were perfectly acceptable. Today, of course, most people couldn't imagine life without their smartphones.

This pattern is repeated with the Amazon Echo, the only mainstream cloud-based virtual assistant appliance. Any Echo owner, including me, will tell you that it's an indispensable gadget, while nonowners will dismiss it as something unnecessary.

The Echo owners are right: Virtual assistant appliances are inevitable, and we'll all want them in every room in the house, in the car and at work. This opinion will grow to become the mainstream opinion.

How A.I. will spread to every human living space

Another small step has been taken toward extending access to virtual assistants in the car. Ford announced at CES that its dashboard platform, Ford Sync Connect, will get Amazon Echo support in both directions. That means you'll be able to start your car with a voice command from the kitchen, and also warm up the oven from the car (and do everything else one can do with an Amazon Echo).

Amazon Echo is also extending into the workplace. The Wall Street Journal last week reported that Amazon is working on a smaller and cheaper version of the Echo. It's reasonable to assume that a smaller size means a quieter speaker, which suggests that it's designed to work at closer range -- say, on a desk where you're sitting. The new Echo is also reportedly designed to be unplugged and run on batteries, which means it could be taken on business trips, to picnics and to meetings.

Of course, I told you in August about Amazon's secret "Kabinet" project, which appears to be a dedicated Amazon Echo with a screen that's optimized for the kitchen.

Amazon is way ahead and pulling away from the competition on the "appliance" model of virtual assistants, as opposed to the inferior Siri "app" model.

Apple, Google and the others will jump on this particular bandwagon or be left behind.

Once these appliances cover our homes, cars and offices, we'll interact with our virtual assistants via smartwatch or smartphone only as a last resort while out and about.

The ubiquitous presence of our favorite virtual assistants -- combined with two or three more years of evolutionary improvements in their abilities to converse with and understand us (and do things for us) -- will transform how we use computers and the Internet: Talking and listening will become by far the dominant interface, eclipsing even the smartphone.

That's the revolution: Just as the smartphone started as an adjunct to desktop computing, and grew to be the main way we use computers, so will the virtual assistant appliance grow to take over from smartphones as the preferred method of communicating, getting information and doing things online.

And as the capabilities of this A.I. grow, so too will our creativity and our ability to use it -- and our instincts and knowledge about doing things with apps on a smartphone will atrophy.

Turning light bulbs into Amazon Echo-like virtual assistant appliances is the brightest idea of the decade, and it's going to change the way we do everything.

Friday 8 January 2016

Watch for Amazon's new homegrown chips to show up in data centers

Amazon subsidiary Annapurna Labs is now selling ARM chips to system makers

Amazon's jump into the chip business won't change what's in Fire devices -- for now -- but it'll help the retailer drive more media delivery, file storage and cloud systems in homes and data centers.

Annapurna Labs, an Amazon subsidiary, said it would start selling a line of ARM-based chips for hardware that handles 4K video delivery, storage, IoT, cloud and networking. The chips will be sold to makers of products for homes and data centers.

The announcement surprised many, since selling chips is a radical shift from Amazon's bread-and-butter retail business. But the company has jumped outside its comfort zone before, dabbling in new businesses such as Web hosting with AWS (Amazon Web Services), which has become a runaway success.

Amazon is great at delivering products, and it will sell Alpine chips via Annapurna to system makers much like it sells consumer products through its retail website, said Nathan Brookwood, principal analyst at Insight 64.

The retailer is entering a chip industry convulsed by change, most of it driven by massive data centers built by companies like Facebook and Google. There is a growing need for faster storage and networking technologies in these data centers, which is where the Alpine chips will fit, Brookwood said.

Amazon may have drawn inspiration from its own business in deciding what markets to target with Alpine chips, said Dean McCarron, principal analyst at Mercury Research.

Web services, video delivery and storage are all within Amazon's expertise, so those are obvious targets, McCarron said.

If somehow Amazon used these chips to tie servers and equipment to AWS, it would mean more business for the company, analysts said. The chips could provide a path for Amazon to push AWS out to more businesses and data centers.

There are some markets where the Alpine chips won't fit. Amazon may not implement Alpine chips to overhaul its own AWS infrastructure, which is built around x86 chips. It'll be easy to change small storage, video delivery or networking subsystems to Alpine chips in Amazon's infrastructure, but an overhaul from x86 to ARM would be a massive undertaking, McCarron said.

Amazon will also need to provide the software stack, reference design and engineering support to customers, which can be difficult and expensive, said Jim McGregor, principal analyst at Tirias

"You can't come out with a chip and just say, 'Here it is,'" McGregor said.

The chip industry is littered with companies that have failed. For example, Calxeda, considered a pioneer in ARM server chips, shut its doors in December 2013 after running out of cash.

Besides Intel, Amazon will face competition from Qualcomm, Advanced Micro Devices and AppliedMicro, which develop ARM-based chips for servers and networking equipment.
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Saturday 2 January 2016

Where do mobile apps fit in the world of enterprise software?

While a recent study turns the idea of a ‘blockbuster’ app on its head, there’s no doubt that enterprise companies are embracing apps – especially mobility apps – in a big way.

Sure, launching a hundred apps to tens of thousands of employees might sound like an impressive achievement, but a recent study that looked into mobile apps shows that smaller and targeted might be a better deployment strategy – especially for companies that may have written off enterprise app development as too expensive.

Those are some of the findings in the recently released Deploying Mobile Apps That Matter: 2015 Enterprise Mobile App Trend Report from Apperian Inc., which analyzed app data from nearly two million enterprise app deployments across hundreds of thousands of enterprise users.

They found some no-brainers, such as the fact that technology companies are leaders in mobile enterprise apps, and that apps enabling workers in the field for sales and marketing are also popular. But they also found that some of the most successful launches and deployments were from companies that released only one or two apps to a small group of employees, turning the idea of a blockbuster app on its head.

Where the apps are

There’s no doubt that technology companies are charging ahead with mobility apps, though. The study found that they account for 25 percent of companies with mobility programs. They were followed by IT services and consulting organizations (11 percent), public sector (11 percent), financial services (8.4 percent), healthcare (7.4 percent) and communications (6.3), with the remainder comprising the nebulous "other" category.

Most apps were developed for mobile-oriented roles like sales and marketing (17.7 percent) and field services (15.3 percent), followed by company-wide apps like those for HR (14 percent), office productivity (11.8 percent) and IT utilities (11.5 percent).

Rolling out an enterprise mobile app program also lead to … well, more apps. In the study the mean number of apps companies deployed was about 35 with median number of 13. According to Apperian, the difference in those numbers means that some companies have very large app portfolios of more than100.

A big fat portfolio doesn't necessarily mean success, though, says Mark Lorion, chief marketing and product officer for Apperian. Some of the most successful launches they found were by companies that released only one or two apps that enabled 100 to 150 people.

Those successful launches, says Lorion, "scored off the charts with ROI. It has so much to do with functionality of the app and alignment with the customer base." That says a lot about targeting apps.

"It's fascinating to see how these smaller deployments have built apps that were really delivering profound value to those set of users," he says. "I hope these kinds of comments became really motivating to IT people because it's a shame to think that if they can't enable 2,500 users or 25,000 users that they're not going to embark on a mobility project."

Where the apps are going
The lowered cost of app development is changing what's made, for whom and how long they'll be used, says Rebecca Wetteman, vice president of research, enterprise applications at Nucleus Research. This also brought about the "concept of the disposable app," she says, which she expects to continue into 2016.

"The lowering cost barriers to deploying mobile apps means that I can spin up one for a particular event, a promotion, a project because there's a much lower cost and risk than we've had to go through to traditionally create these apps," she says.

Another trend she expects for 2016: the focus on tablet apps as more companies are enabling their on the road employees with tablets that will replace the need to lug around a laptop.

Greg Collins, founder and principle analyst at Exact Ventures, sees apps changing within themselves, too, and expects more "embedded communications … extending voice, video, messaging," he says. For 2016 he sees that – and apps exclusively dedicated to employee communication and productivity – continuing.

"There will still be a lot of momentum around the productivity and communication application. It speaks to how workers are going about their work these days in a lot of different applications in a lot of different locations and accessing a lot of different databases and datasources," he says.
Apps for all! Or else …

While all this nitty gritty data is helpful – and fascinating – Lorion of Apperian says that mobile apps are becoming almost mandatory for a company to have. "When you look at the spectrum of industries that are rolling out apps, it touches every industry of note under the sun," he says. "No CIO can afford to not think about how to enable their workers."
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